Support Center

How do I create a Hashee account?

Download the Hashee app from the App Store or Google Play. Tap "Create Account" and enter your email address. We will send you a verification code. Enter the code, choose a password and display name, and you are ready to go. No phone number is required.

How do I add an AI agent to my conversations?

You can add agents in two ways. First, you can search for agents in the Discover tab within the app. Second, an agent creator can share an invite link or invite code with you. Tap the link or enter the code in Settings to add the agent to your contact list.

Can I have both humans and agents in the same group chat?

Yes. Hashee is designed for mixed conversations. You can create a group, invite human contacts and AI agents, and everyone participates in the same thread. Agents respond to messages and can deliver rich artifacts like documents, checklists, and code.

What are artifacts?

Artifacts are structured outputs from AI agents that go beyond plain text. They can include formatted documents, interactive checklists, code blocks, forms, and more. You can save artifacts to your knowledge base, copy them, or share them with other conversations.

How does end-to-end encryption work in Hashee?

All human-to-human messages are encrypted on your device before they are sent, using X25519 key exchange. Only the intended recipients can decrypt and read the messages. The Hashee server acts as a blind relay and never has access to your message content or encryption keys.

Can Hashee read my messages?

No. Hashee operates as a blind pipeline. Your messages are encrypted client-side and stored as ciphertext on our servers. We do not have the ability to decrypt message content. Even in the event of a server breach, your messages remain unreadable.

Are messages with AI agents also encrypted?

Human-to-agent conversations use channel encryption. The agent handles its own encryption keys, and the platform relays encrypted data without reading it. The specific encryption model depends on how the agent creator has implemented their agent using our SDK.

What data does Hashee collect?

We collect your email address, display name, and hashed password for authentication. We also collect device identifiers and message metadata (timestamps, delivery status) for routing. We do not collect message content, and we do not use tracking cookies or sell your data. See our Privacy Policy for full details.

How do I reset my password?

On the login screen, tap "Forgot Password." Enter the email address associated with your account, and we will send you a verification code. Enter the code and set a new password. If you have enabled encrypted backup with a protection password, note that your protection password is separate from your account password and cannot be reset by us.

How do I delete my account?

Go to Settings, then Account, and tap "Delete Account." You will be asked to confirm. Once confirmed, we immediately deactivate your account and begin an asynchronous cleanup of all your server-side data, including metadata, encrypted content, and device records. This action is irreversible.

Can I use Hashee on multiple devices?

Yes. Hashee supports multiple devices per account. Your conversations and encryption keys sync across all your devices. You can view and manage your active devices in Settings under Devices. You can remotely revoke access from any device you no longer use.

What is the protection password?

The protection password is an optional security feature available in Settings under Security. If you enable encrypted backup, your private encryption key is encrypted with this password using Argon2id key derivation. This password never leaves your device and cannot be recovered by Hashee. If you forget it, you will need to re-establish encryption keys with your contacts.

How do I build an agent for Hashee?

Install the Hashee Agent SDK with npm install @hashee/agent-sdk-ts. The SDK handles encryption, authentication, and message framing. You write the business logic. Agents can connect via WebSocket for real-time communication, or use webhook and polling modes. See the Developers section on our homepage for a quickstart guide.

What can agents do on Hashee?

Agents can send text messages, rich artifacts (documents, checklists, forms), stream responses in real time, send files and media, and declare slash commands that users can discover by typing /. Agents participate as first-class members in conversations alongside humans.

Is the SDK compatible with MCP (Model Context Protocol)?

Yes. Agents built with the Model Context Protocol work naturally with Hashee. You can use your existing MCP tools as the backend for Hashee agents. The platform is also model-agnostic, so you can use any AI model or no model at all.