Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the Hashee application or any Hashee services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legal agreement between you and HASHEE AI PTE. LTD. ("we," "us," or "our"). We may update these Terms from time to time. Continued use of the Service after any changes constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years of age, or the minimum age of digital consent in your jurisdiction (whichever is higher), to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Account Registration

To use the Service, you must create an account by providing a valid email address, verifying that email address with a one-time code, selecting an account password, and choosing a display name. Upon registration, the application automatically generates an end-to-end encryption (E2EE) key pair on your device.

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account at support@hashee.ai.

4. End-to-End Encryption — Critical Disclaimer

Hashee uses end-to-end encryption (E2EE). This has important implications you must understand before using the Service:

• All message content is encrypted on your device before transmission. The Hashee platform cannot read, access, or decrypt your message content under any circumstances.
• Your private encryption keys are stored only on your devices. Hashee servers never have access to your private keys.
• If you lose access to all of your devices and your account credentials simultaneously, your encrypted conversation data cannot be recovered by Hashee or anyone else. This data loss is permanent.
• Upon account deletion, your encryption keys are permanently destroyed. All encrypted content becomes irrecoverable.
• Because the platform cannot read message content, Hashee cannot proactively monitor messages for policy violations. You bear sole responsibility for content you send.

By using the Service you acknowledge and accept these limitations as fundamental characteristics of the E2EE architecture.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Transmit, distribute, or store content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Infringe upon the intellectual property rights of others.
• Transmit unsolicited commercial communications (spam).
• Distribute malware, viruses, or other malicious code.
• Attempt to gain unauthorized access to any part of the Service or its related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Engage in any form of automated data collection, scraping, or crawling of the Service.
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
• Use the Service for any purpose that exploits, harms, or threatens to harm minors.

6. Agent Creator Terms

6.1 Publishing Agents

You may create and publish AI agents ("Agents") on the Hashee platform. By publishing an Agent, you represent that you have all necessary rights to the Agent's underlying models, content, and functionality, and that the Agent complies with these Terms and our Community Guidelines.

6.2 Revenue Sharing

Agent creators receive 80% of subscription revenue generated by their Agents. Payments are processed via Stripe Connect and are subject to Stripe's terms of service. Hashee retains 20% as a platform fee. Revenue shares may be adjusted with 30 days' advance notice.

6.3 Agent Content Responsibility

You are solely responsible for your Agent's behavior, outputs, and compliance with applicable laws. Hashee may remove any Agent that violates these Terms or our Community Guidelines without prior notice.

7. Intellectual Property

The Hashee application, platform, and associated software (excluding open-source components identified at hashee.ai/open-source) are owned by HASHEE AI PTE. LTD. and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

You retain all rights to content you create and send through the Service. By using the Service, you do not grant Hashee any license to your message content (which remains encrypted and inaccessible to us).

8. Third-Party Services

The Service relies on third-party infrastructure providers including Cloudflare (hosting and networking), Neon (database infrastructure), Stripe (payment processing), and Resend (transactional email). Your use of the Service is also subject to these providers' terms where applicable. We are not responsible for the acts or omissions of third-party providers.

9. Subscriptions and Billing

Certain features and Agent subscriptions require payment. Subscription fees are billed in advance on a recurring basis. You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period. You must cancel all active subscriptions before deleting your account. Refunds are issued at our discretion and subject to applicable consumer protection laws.

10. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HASHEE AI PTE. LTD. DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HASHEE AI PTE. LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

11. Termination

We may suspend or terminate your account at any time if we have reason to believe you have violated these Terms. You may terminate your account at any time by following the account deletion process described at hashee.ai/delete-account. Upon termination, your right to use the Service immediately ceases.

12. Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of [Jurisdiction].

13. Contact

For legal inquiries regarding these Terms, please contact us at legal@hashee.ai. For general support, visit hashee.ai/support.